EXCHANGES AND RETURNS

Returns

We are happy to accept returns on any garment that is unworn and still fitted with all security tags and labels. This applies to any item dispatched to us within 14 days of receipt by you. 

To return your product, you should send your order back to us: Panianka, 31 Hrushevsky Avenue, building 1, 32307, Kamianets-Podilskyi, Ukraine. You will be responsible for paying for your own shipping costs for returning your item, which are non-refundable. We are not responsible for any customs & duty charges within the refund. If you receive a refund, the cost of return shipping will be minus the total refund. 

Card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary between banks, so please speak to your bank for any more info regarding processing times as we are unable to amend this.

Exchanges

We’re happy to accept exchanges on any garment that is unworn and still fitted with all security ribbons and labels. This applies to any item despatched to us within 14 days of receipt by you. You will be responsible for paying for your own shipping costs for returning your item, which are non-refundable. We are not responsible for any customs & duty charges within the exchange.